What does White Door's chatting-only service do?
Short answer: White Door's chatting-only package (Chatting & Backend) runs your OnlyFans and Fansly inbox 24/7 in your voice, in English or German: human chatters, PPV pricing, mass messages, customs and a written report every Monday, with no marketing required. It costs 20–25% of net, set in writing before you sign; your login, content and payouts stay yours. Last reviewed 1 November 2026.
| Chatting only (Chatting & Backend) | Full management | |
|---|---|---|
| Commission | 20–25% of net | 25–60% of net |
| Inbox 24/7, PPV and pricing, mass messages, customs | Included | Included |
| Account management and written report every Monday | Included | Included |
| Traffic, growth and marketing | Not included: you keep your own | Included |
| Leak removal through our partner | Not included | Included |
| Minimum term, notice, commission after you leave | None, 30 days, none | None, 30 days, none |
The Chatting & Backend package is White Door's chatting-only service for creators who already bring their own traffic. People on our team answer your fans around the clock in your voice, sell your paid messages, run mass messages and keep the account in order. You keep your marketing, your login and your payouts. It costs 20–25% of net, set in writing before you sign.
Why the inbox decides your income
On most established accounts, messages and paid content sold in the inbox bring in far more than subscriptions; on the accounts we manage it is up to 90% of revenue on paid pages, and on free pages practically all of it. Fans subscribe for the content and stay for the conversation. When replies come late or never, that money is not lost to a competitor; it simply never happens.
The case: same traffic, ninefold income
One girl-next-door creator came to us at about $5k a month. Nothing changed about her traffic: same social accounts, same posting rhythm. We took over her inbox. She reached about $45k a month. Anonymised, figures as reported by White Door, statements available on request. It is one account, not a promise; more figures are on the results page.
What the package includes
| Service | What it means |
|---|---|
| Inbox 24/7 | Every fan answered in shifts, day and night, in your voice |
| Paid messages (PPV) | Offered when they fit the conversation, from your own price list |
| Pricing | Prices, bundles and paid messages checked against what actually sells |
| Mass messages | Planned, written and sent, including win-backs for fans who went quiet |
| Re-engagement and renewals | Follow-ups with fans whose renewal is close or who stopped buying |
| Custom requests | Logged and passed to you; you decide yes or no, we never promise on your behalf |
| Upsells | Bundles and follow-up offers for fans who bought before |
| Backend and account | Vault order, fan lists and notes, scheduled posts you approved |
| Weekly report | Written every Monday: revenue, conversations, every change we made (sample) |
Not included: traffic, social media and marketing. That stays with you, or moves to full management. Both packages are compared on what the commission covers.
What stays with you
- Login, email and two-step verification. We never ask for them.
- Payouts. They go from the platform directly to your own bank account. Our commission is invoiced afterwards.
- Content approval. Nothing is posted or sold that you have not approved.
- Your limits. Written down together before the first message, and nobody in the inbox crosses them.
How access works
We work through access you grant and can withdraw at any moment, using the platform's own tools where it offers them (on Fansly, for example, Management Sessions without your password). Your password and codes never leave your hands. The details are on how access works.
Onboarding in about seven days
- Free review. You tell us about your account; a partner replies within one working day.
- Written terms. Your rate within 20–25% of net, in writing, signed by us first.
- Voice guide and limits. How you write, what you sell, what you never do.
- Access. Set up by you, on your device.
- Sample conversations. You approve them before anything goes live.
- Live. The inbox is covered around the clock; your first report arrives on Monday.
Quality control
Every message is written by a person, never by AI. Chatters work from your written voice guide and fan notes, so a fan does not notice a change of shift. Conversations are reviewed regularly against your guide and your limits, and anything that touches a limit is raised with you, not decided for you. German-language chatting is available for DACH audiences, written by people, in your voice.
Who it suits, and who needs full management
Chatting & Backend suits creators who already have traffic (their own social accounts, Reddit, a promoter) and whose inbox is the bottleneck. If you have few fans writing and no reliable traffic, more chat cover will not fix that: full management, or work on reach first, is the better start. An honest list is on who should not sign with us, and every term is on our facts page.
Also on Fansly or Maloum? See chatting for Fansly and chatting for Maloum. Leaving another agency first? Read how to switch without a gap.
Questions creators ask
Do you offer chatting only, without marketing?
Yes. Chatting & Backend is our chatting-only package. You keep running your own marketing and traffic; we run your inbox and account for 20–25% of net. If you later want traffic and marketing too, full management is 25–60% of net with the same exit terms.
How much does the Chatting & Backend package cost?
20–25% of your net earnings, meaning what reaches you after the platform's share. Your exact rate is set in writing before you sign. There are no upfront costs, no set-up fees and no other fees, no minimum term, 30 days' notice and no commission after you leave.
Do you use AI to write messages?
No. Every message is written by a person on our team, in your voice, from a written voice guide and within the limits you set before we start.
Do you need my OnlyFans password?
No. We never ask for your password or two-step verification codes. Your login, email and payout details stay with you, and you can end our access at any time.
What is the difference to full management?
Chatting & Backend covers the inbox and the account. Full management (25–60% of net) adds traffic, growth and marketing, and leak removal through our partner. The exit terms are the same.
Can I switch from my current chatting agency without a gap?
Usually yes. If your current contract allows it, onboarding runs during your notice period so the inbox is never left unattended.
Do you chat in German?
Yes. We work in English and German. German-speaking fans get German-language chatting written by people, in your voice.
Which platforms do you chat on?
OnlyFans and Fansly, and on request Maloum for German-speaking creators.
How fast can you start?
Onboarding takes about seven days: voice guide, limits, prices, access and sample conversations you approve. We reply to every enquiry within one working day.